I never got my purchase. They sent it to the wrong address
Somebody texted me and said that ups had sent it to the wrong place. But I certainly put in the correct address, so yeah buyer beware .
LG
Little Giant Ladder Systems
7 months ago
I have confirmed with FedEx that your shipment has been lost in transit, which is unfortunately beyond our control. I previously reached out via email to inform you that we are reshipping the part to you.
Tim S.
Verified Buyer
Reviewing
Palm Button Replacement Kit for 13'-22' Ladders
I do not recommend this product
Rated 1 out of 5 stars
10 months ago
Did not fit my ladder
Used the parts finder tool, but only the spring and washer were a fit for my ladder. Had to go to the local hardware store to find the retaining clip. It was the only part I actually needed.
LG
Little Giant Ladder Systems
10 months ago
Thank you for your feedback. We’re sorry you had a bad experience finding parts our our website. While our parts finder tool is designed to help match components, variations between ladder models and production years can occasionally affect fit. We would be happy to assist you in finding the correct part for your ladder. Please contact our customer service team, we would be happy to help. Call 800-453-1192 or email customerservice@ladders.com